The Tool Crib North (TCN), is a well-known online retailer for woodworking supplies and tools. Christopher Schwarz used to rely on the knowledge of the company’s call center staff for machinery purchases long before he became editor.
But now, the non-compete agreement has expired, and the venerable company is back online as of February 8 (and still in bricks in mortar) as Acme Tools (acmetools.com).
We have worked for five years to expand our retail stores in Minnesota and Iowa. This has helped us build Acme’s brand in the Midwest, according to Steve Kuhlman, company vice president. Now, thanks to the non-compete release we are able use that brand on our web site and can market it nationally
Kuhlman and his brother Paul Kuhlman (also a vice president) stress Acme Tools long-term relationship with their 60 outside salesman who know the markets inside and out, and have helped shape the online product information. Acme Tools also offers a customer service center that allows you to not only place orders but also get information about any brand or product (online, there are over 10,000 items from 147 manufacturers). These people have experience in the industry, and product knowledge and training, says Steve Kuhlman. Were able to answer any questions from our customers.
Acme Tools is a great source of woodworking tools. However, Acme Tools also has stuff for plumbing, roofing, siding and other trades. Paul Kuhlman said that they will continue to expand this feature. You can click on the trade to see the products that the people who do the job are passionate about.
Acme stocks a wide range of manufacturers, from Freud and Gorilla Glue to Bosch, Porter-Cable to Freud. And if you dont know exactly what you want, help is only a phone call away.
